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Tech Help & Resources

Quick Help Guides


Free software is great. Knowing how to use it is even better!

The links below provide you with simple, printable guides to help you understand the basics of the various programs available to you on your o365 account and videos for those who want a little more instruction.  


Microsoft Office Training Center

The Microsoft Office Training Center page provides you with video training, free templates, quick start guides (including keyboard short cuts) and tips to help you make the most of your Office apps. Again, you do not need to create a new, separate Microsoft Account. You already have one. It is your FalconMail email account, where you have free access to Office 365 and One Drive.


This site provides comprehensive technical tutorials for a variety of subjects and software.

  • This tutorial helps you understand One Drive and Office Online better. NOTE: You do not need to create a Microsoft Account. Remember, you already have one.  It is your FalconMail email account, where you have free access to Office 365 and One Drive.
  • The link below lists all of the tutorials GCFLearnFree offers. 


LinkedIn Learning  

LInkedIn Learning took over If you had a account, you will want to check what access you now have via LinkedIn. Most of these tutorials have a fee, but they are worth checking out.

If you belong to the Volusia County Public Library, you will want to check how any of their access changed for  If you live in Flagler County, get a Library card through the Flagler County Public library and use it get a card in Volusia County Library. If you live outside of these two counties, you would need to subscribe or use one of the free options listed below.