Dennis Lock's masterly exposition of the principles and practice of project management has been pre-eminent in its field for 45 years.The Tenth Edition of Project Management explains the entire project management process in great detail, and includes brand new chapters on implementing management change projects and the role of senior management support. Everything is reinforced throughout with case examples and diagrams, many new for this edition. As with previous editions, meticulous care has been taken to ensure that the text is reader-friendly and free of unnecessary jargon, with clear diagrams and a construction that is logically organized, well indexed and simple to navigate. The result is certain to maintain this book's acclaimed status as the standard work for managers and students alike.
Effective communication is the most powerful tool a manager can use. This is especially true for project managers who are tasked with coordinating the efforts of every project member as well as maintaining an open dialog with senior executives. Helping professionals achieve a high-level of communications expertise is the goal of this second edition. The book explains how to energize projects, create momentum, and achieve success by talking and listening to staff members. Moreover, it teaches how to effectively communicate project status and requirements to executive management. This second edition also includes new changes from A Guide to the Project Management Body of Knowledge (PMBOK), Fifth Edition, as well as new material on evolving tools such as social media.
This third edition is packed with fresh, field-tested insights on how to plan, lead, and complete projects with unprecedented efficiency. It provides project managers with expanded coverage on critical chain planning, multiple project selection and management, critical change project networks, new lean techniques related to critical chain project management (CCPM), and effective strategies for bringing about the organizational change required to succeed. Topics include: CCPM techniques, tools, and theory managers need to develop critical chain solutions and apply them to their challenging projects; helps managers master key project skills such as scope control and risk management; shows managers how to shorten project delivery time, eliminate cost and scheduling over-runs, manage project resources more efficiently, reduce stress on their project teams, and finish projects that meet or exceed expectations.
This short guide explains what customer-centricity means in terms of how you work and its importance for project performance; using tools and processes to guide customer-centric thinking will help you see the results of engagement and demonstrate how things can improve, even on difficult projects. The text provides a straightforward implementation guide to moving your own business to a customer-centric way of working, using a model called Exceed, and provides some guidance for ensuring that customer-centricity is sustainable and supported in the organization. Customer-Centric Project Management is both a practical guide and a rigorous, well-researched text that draws on established models and uses the example of project implementation in a healthcare environment to demonstrate the impact of this significant way of thinking about value.