Falcon Online Communication Tools
Communication has many purposes, such as hope, humor and levity, sternness, and deceit. Unless our intent is confusion, we should be clear and direct in our exchanges with our students.
Good communication is the bridge between confusion and clarity. - Nat Turner
Analytics support what faculty already know about students opening and reading their email; the numbers are low. There are tools in Falcon Online to complement your email.
This blog focuses on three tools in Falcon Online that you can use to interact with your students:
- Announcements
- Intelligent Agents
- Email from the Classlist
You can apply the tools together to deliver multiple forms of contact.
Announcements
Announcements are more than a means to reach the entire class. They are an excellent tool for communicating with a group of students or individuals, too. Announcements can be set up to target a unique population in the classroom.
For example, your students just took your mid-term exam and you wish to acknowledge their achievement on the exam. You could create an Announcement that only releases to students that get a 90% or better. Conversely, you could invite your students to seek clarity and tell them of the tremendous support services available on campus and online.
If students use Pulse, the app will notify them of a new announcement. If they do not use apps, they can set an email notification for new announcements in the Notifications area in Falcon Online.
Intelligent Agents
You can send the same message to students in email format. After you have already created the Announcement, you can select the wording and place it into an Intelligent Agent that auto-generates an email based on the same conditions you set in the Announcement. For more on Intelligent Agents, please read Bill Harrison’s blog, Course Personalization Part III–Intelligent Use of Intelligent Agents.
You increased your interaction by creating an Announcement and replicating the condition in an Intelligent Agent.
​Classlist Email
Although we have Microsoft Outlook, I suggest using the email tool within Falcon Online, especially within a course, if that is your chosen format. You can locate your students, the email subject line pre-pends with the course identification, and Sent mail is available to revisit.
Search for more communication ideas within our blogs since we have stellar resources expertly written by Daytona State College faculty and staff. Please comment on our posts and let us know what you think.
Aaron Sunday
Instructional Designer, Division of Online Studies
aaron.sunday@daytonastate.edu | 386-506-3209
http://www.daytonastate.edu/onlinestudies/